Wyatt Revalee

[email protected] linkedin.com/in/wyatt-revalee

Technical Skills

Networking: TCP/IP, DNS, DHCP, VPNs, Firewalls, Network Troubleshooting

Systems & Support: Windows/Mac/Linux, Active Directory, Group Policy, Desktop Support, Android/iOS, ServiceNow, Zendesk, Remote Desktop

Security: Cybersecurity compliance, User training

Languages/Tools: C#, Python, JavaScript, PowerShell, .NET, Git, React, SQL, MongoDB

Soft Skills: Communication, Troubleshooting, Team Collaboration, Customer Service, Documentation

Education & Certifications

CompTIA Network+ Obtained 03/10/2025
CompTIA A+ Obtained 12/18/2025
Indiana State University Terre Haute, IN

Bachelor of Science in Computer Science (Aug 2018 – May 2023)

Relevant Coursework: Operating Systems, Systems Programming, Software Engineering, Computer Engineering

Professional Experience

Systems Administrator

Location Services LLC
  • Worked with Azure environment to create and manage users, groups, and utilize other cloud services.
  • Created and deployed PowerShell automations to manage cloud resources and optimize daily tasks.
  • Initialized, deployed, and maintained VMs for critical business applications.

Systems Support Specialist

Brooksource – USIC
  • Provided Tier 2 remote support to over 10,000 field technicians using proprietary software, Windows devices, and Android platforms.
  • Diagnosed and resolved escalated issues related to networking, system errors, and application failures.
  • Delivered in-depth technical documentation and feedback for continuous system improvements.

Service Desk Analyst

Bell Techlogix
  • Supported over 3,000 users globally in a fast-paced, multi-timezone environment.
  • Created and managed incident tickets in ServiceNow, ensuring quick resolution of technical issues.
  • Communicated effectively with users to troubleshoot remotely via phone and remote desktop tools.

IT Support Specialist

Flying S Inc
  • Managed interconnected IT systems, networks, and Windows servers in a manufacturing environment.
  • Led the effort to update 100+ machines to meet cybersecurity compliance standards.
  • Refactored and maintained internal .NET/SQL software and database applications for process tracking.